Shipping Policy – Pranux Wear

1. Shipping Locations

Pranux Wear ships orders across India, subject to courier service availability at the customer's PIN code.

2. Order Processing Time

Orders are generally processed within 1–3 business days after order confirmation and payment verification, where applicable. Processing may take longer during holidays, sales, or promotional periods.

3. Estimated Delivery Time

Orders are generally delivered within 3–5 business days after dispatch. However, delivery may happen earlier or take longer depending on the customer's location, courier service, weather conditions, holidays, or other unforeseen circumstances. Delivery timelines are estimates only and are not guaranteed.

4. Shipping Charges

Applicable shipping charges will be displayed at checkout before the customer places an order. Free shipping offers will apply only when clearly mentioned on our website or promotional material.

5. Order Tracking

Once an order is dispatched, tracking details will be shared with the customer by email or other available notification methods, where supported. Customers can use the tracking number or link to check their shipment status.

6. Incorrect Address or Contact Details

Customers are responsible for providing a complete and accurate shipping address, PIN code, and contact number. Please contact us as soon as possible if any details need correction. Changes cannot be guaranteed after dispatch.

7. Delayed, Lost, or Damaged Shipments

Delivery may be delayed due to courier issues, weather, public holidays, or other circumstances beyond our control. If an order is delayed, appears lost, or arrives damaged, please contact us at pranuxwearsupport@gmail.com with your order number and relevant details.

8. Undelivered Orders

Customers should ensure that someone is available to receive the parcel and that their contact details are correct. If a parcel is returned because of an incorrect address or unsuccessful delivery attempts, please contact our support team for assistance.

9. Contact Us

Brand: Pranux Wear
Email: pranuxwearsupport@gmail.com
Address: A-1, A/15, Gali 20, 25 Feet Road, Chanakya Place, Opp. C-1, Janakpuri, New Delhi, Delhi 110059, India

This policy is subject to applicable Indian laws and does not limit any rights available to customers under applicable consumer protection laws.